2022 Komfi Rider Illusion Lithium 4mph Mobility Scooter

GMS Mobility is pleased to offer for sale this brilliant 2022 Komfi Rider Illusion, a 4 mph super portable (heaviest part only 9.98kgs!) mobility scooter which comes with charger, 10-mile tested lithium airline friendly battery pack, a user manual and a 6-month warranty included.

Some of the great features include having suspension, an aluminium frame, a swivel seat, solid tyres, on or off-board charging and comes apart into 5 parts (the heaviest part only 10kgs) for easy transportation for cars, buses, trains and planes!

This portable, brilliant scooter ticks all the boxes in our opinion!

The cosmetic condition is very good (please see images).

FREE, fast nationwide delivery!

Manufacturers description:

The new generation Illusion scooter has been designed and manufactured to be light. It’s extremely lightweight aircraft-grade aluminium components combined with the exceptionally light but powerful lithium battery pack makes this scooter the lightest 4wheel, car transportable, full suspension scooter in the world!

Its unique splitting design means the Illusion is fast and easy to take apart and reassemble with the heaviest disassembled part weighing under 10kg! This makes it so much easier to handle especially when lifting is required such as putting into or taking it out of your car. Furthermore the unique tiller controls allows you to use either your fingers or thumbs to control the scooter.

Not only super light, the Illusion is also super comfy with its advanced engineered adjustable front and rear suspension and luxury padded supportive seat guaranteeing you a comfortable and enjoyable driving experience. Other great features include the uniquely designed shrouding which allows users of all heights (including taller users) a spacious and comfortable seating position while the easy-to-access tiller charger port, powerful front LED light and secure-grip tiller are all included as standard.

Model - Illusion
Speed (max) - 4mph
Battery Type - Lithium (airline friendly)
Battery Size - 10Ah 240Wh Lithium
Battery Weight - 3 kg
User weight (Max) - 18 st. (115 kg)
Heaviest part when disassembled - 9.9kg
Total Weight (without batteries, arms or basket) - 25.5 kg
Total Weight (without batteries) - 28 kg
Total Weight (with standard batteries, without arms or basket) - 25.5 kg
Total Weight (with standard batteries) - 31 kg
Overall Length - 1035 mm (41 in.)
Overall Width - 490 mm (19 in.)
Overall Height - 920 mm (36 in.)
Folded Height (tiller down/seat off) - 450 mm (18 in.)
Tyres - 194 mm (7.5 in.)
Tyre Type - Puncture Proof
Suspension - Adjustable Front & Rear    Adjustable
Lights - Front LED
Charger - 2 Amp Lithium
Charging Type - Off-board via Battery Box/Tiller Charger
Climbing Gradient (Max) - 6°    
Ground Clearance (Mid Frame) - 55 mm (2 in.)
Turning Radius (Min) - 1370 mm (54 in.)
Seat - Deluxe Adjustable
Seat Width - 460 mm (18 in.)
Seat Height - 400-480 mm
Wheel Colour - Silver
Basket - Black Plastic
Tiller Lock - Yes
Tiller Type - Delta
Brake - Electric
Frame Type - Detachable
Warranty - 6 Months
Controller - PG S-Drive 45 Amp
Motor - 120W

GMS Mobility 5-Star Warranty Information

We pride ourselves here at GMS Mobility on aftercare. It’s the after-sales service that is most important when dealing with Mobility Scooters and Powerchairs.

What happens if I have a technical or operational issue within the warranty period?

You simply email or call us for assistance. We are on hand to help with absolutely any query or issue that you have with your product, from just wanting to go through the operational controls to help if you believe the item is faulty. We want to help!

What if my scooter or powerchair arrives faulty or develops a fault in the warranty period?

The chances are, we are not local to you but we strongly believe that we offer a faster and more efficient warranty turnaround than your local mobility store!

In the unlikely event that your scooter or powerchair develops a fault, you simply contact us and we will arrange for our trusted specialist collection firm to come to your door usually the very next day! We receive it back to our HQ in Colchester within a couple of working days where our engineer looks at it straight away. Our service department will aim to turn it around within 24-48 hours subject to having the parts in stock (if parts are needed). If we need to order a part, most manufacturers keep most in stock and in most cases, only takes a few days to arrive to us.

Is there a cost involved with collecting my Scooter or Powerchair?

No, we pay for the collection and delivery costs unless the return is due to user error. This will be rare as we do like to run through what is happening and see if we can resolve the issue over the phone first.

Do I need to package up my Scooter or Powerchair for the collection couriers?

No, we use a specialist firm that takes it away fully assembled so no need to do anything except make sure the charger is included, if possible.

GMS Mobility is proud to offer FREE UK Delivery* on all our mobility scooters and powerchairs (*some exclusions apply such as Highlands, Northern Ireland and Islands etc - please contact us for shipping cost).

Your item will arrive fully assembled on a pallet to protect against damage and shrink-wrapped to protect it against the elements.

Our trusted delivery partner will bring the scooter/powerchair down from the vehicle to ground level. We also ask them politely if they can remove it from the wooden pallet for you so that it is ready to use, however, this is not guaranteed and in which case, you may need some assistance.

Please note - The delivery company are not insured to enter your home or workplace so please be aware that if ordering a mobility scooter, it is technically a curbsite delivery service.

Please note that the courier/haulier company drivers are not mobility experts so please do give us a call if you need any help with operating your scooter post delivery.

Q. Is it really FREE UK Delivery?
A. Yes, we are proud to offer FREE delivery on our mobility scooters and powerchairs.
Please note that delivery charges or exclusions do apply to some areas e.g Scottish Highlands, Islands & Northern Ireland. We will contact you after purchase if any issues.

Q. When is the cut off?
A. If you place your order before midday on a working day, your scooter will arrive within 1-2 working days (some zones take longer and we will contact you after purchase with an exact day)

Q. Can I specify a time for delivery?
A. Due to being a large item haulier rather than a small parcel courier, we can specify a day but not an exact time.

Q. What if i order my scooter at a weekend?
A. If you place your order on a Friday afternoon, Saturday or Sunday the item/items will be dispatched Monday for delivery on Tuesday/Wednesday.

Q. What about bank holidays and seasonal dates?
A. If you have placed an order, with a requested delivery day that falls upon a bank holiday, please expect delivery the next working day after. Our hauliers do not deliver on bank holidays or seasonal days such as Christmas day through to New Year's day.

Q. What if i live in a remote area?
A. In certain areas the delivery may take up to 5 working days (i.e. Scottish Highlands and certain other rural areas.).

Q. Are delivery dates & times guaranteed?
A. Our delivery dates are not guaranteed, even though 99% of orders do get to their destinations within 1-2 working days, we can not be held responsible for late deliveries due to events that are out of our control.

We use some of the largest courier networks in the world but now and again, an order can go over the specified time and we are very sorry. Luckily, this does not happen very often!

Q. What if I miss my scooter delivery?
A. If you think that you will miss your agreed delivery day due to unforeseen circumstances, please contact us urgently on (01206) 838888 as we will need to call the delivery firm to reschedule. If they arrive at your address but can not get an answer, they will charge a fee (usually £50) to redeliver. This is because they are a large item haulier rather than a small parcel courier.

Q. Can I specify a delivery day that suits me?
A. Yes, please phone or email us straight away once you have placed your order with which delivery day (excluding weekends) that suits you best.

Q. I want to speak to someone regarding my delivery?
A. Call us: (01206) 838888 (Lines open 9am - 5.00pm Monday to Friday)
Email us: sales@gmsmobility.co.uk

You can find all the necessary details regarding cancelling your order or returning an item purchased from GMS Mobility on this page. To request a refund or cancellation, please get in touch with our customer service team via phone or email (details below). We would love to help in either returning or maybe exchanging for another item.

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day you received the product.

To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (for example, a letter sent by post, phone call or email.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you once the item has been inspected on arrival back to us.

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you, for example, excess mileage or damage. We will make the reimbursement without undue delay, and not later than any of the following:

(a) 14 days after the day we receive back from you any goods supplied
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

GMS Mobility Returns template example:

Nexus Prestige Ltd T/a GMS mobility, Unit 1A Altbarn Road, Colchester, Essex, CO2 8LG (01206) 838888 / sales@gmsmobility.co.uk

I/We [*] hereby give notice that I/We [*] cancel my/our contract of sale of the following goods [*] /

Ordered on [*] / received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

[*] Delete as appropriate

If the above information is not clear in any way, please feel free to contact us via email or telephone for more assistance.

Email: sales@gmsmobility.co.uk

Contact number: 01206 838888

Here you will find a selection of our most common asked questions regarding Mobility Scooters. Remember we are here to help so please do contact us with any questions at all as we would love to help.

Q. Can I drive my scooter on a public highway?
A. Yes, you will need to register your mobility scooter (if an 8-mph road-legal version) with the DVLA in the same way as a car. We can do this free of charge for you. Simply contact us via email or telephone after purchase and let us do all the paperwork!

Please note: Only 8mph scooters with indicators, lights, hooter and at least one rear-view mirror are allowed on the road. Any scooter below 8mph is not for public highway use.

Q. Do I need to tax my mobility scooter?
A. Yes, even though mobility scooters are exempt from payment (yay!), you still need to tax it online in the same way as a motor vehicle. Please note that if you have asked us to organise a V5 logbook for you (we do this free of charge), we will automatically tax your scooter for 1 year.

Q. What type of mobility scooters are aircraft friendly?
A. Most, if not all the smaller auto or manual folding mobility scooters are aircraft friendly that has a Lithium Ion battery. Please check first with your airline to make sure before traveling. All other small-type mobility scooters have sealed gel-type AGM batteries which also should be acceptable with most airlines (always ask the airline as not all companies have the same rules).